FAQs
Delivery
Delivery times vary depending on your location. Generally, orders are delivered within 3 to 5 business days.
Yes, we ship to several international countries. Shipping costs and delivery times may vary depending on your destination.
Order
Once your order has been dispatched, you will receive an email with a tracking link to check the status of your delivery in real time. You can track your parcel on our PARCEL TRACKING page.
You can modify or cancel your order within 24 hours of placing it. Please contact us promptly via the contact form or by email to make a change.
Payment
We accept payments by credit card (Visa, Mastercard, American Express) and via PayPal.
Yes, we use a secure payment system that ensures the protection of your personal and banking information.
Return
Yes, you have 14 days after receipt to return an unopened and unused product. Return shipping costs are at your expense.
Contact us via the contact form to receive the return formalities and detailed instructions.
CURLY MOOD WORLD FAQs
Products
Yes, our products are formulated to suit wavy, curly, coily, and kinky hair. Each product is designed to moisturize, define, and protect without weighing hair down.
Yes, our formulas are gentle and suitable for children aged 3 and up. However, we recommend a patch test on a small area in case of a sensitive scalp.
No, our products are 100% sulfate-free, paraben-free, and free of heavy silicones. They comply with the Curly Girl Method.
Spray evenly on damp or dry hair to boost volume, moisturize, or refresh your curls. Leaves no sticky residue.
Every day if needed. A small amount is enough to moisturize, define, and add shine without greasing.
This ultra-nourishing cream deeply moisturizes, seals in hydration, and defines curls without a crunchy feel.
Yes! They reduce breakage, frizz, and tangles overnight. Satin preserves hair's natural moisture and extends curl definition.
Our bonnet is one-size-fits-all with comfortable elasticity, suitable for all hair volumes.
No. Its formula does not pill, whiten, or leave any residue, even after several hours.
No, no Curly Mood products are tested on animals.
